Shipping / Return Policy

1. Shipping Services:

We are committed to delivering your international orders with utmost reliability. Our shipping partners, including FedEx, DHL ensure a secure and swift delivery process.

2. Delivery Time:

Anticipate the arrival of your international order within an estimated 10-15 business days. Please be aware that unforeseen delays may occur due to the intricacies of customs processes or the specific regulations of the destination country.

3. Customs, Duties, Taxes, and Fees:

Orders shipped to international addresses may be subject to additional charges, taxes, or fees as determined by the customs office of the destination country. Customers are responsible for covering these costs, which may be collected upon the delivery of your package.

4. Shipping Charges:

For your convenience, we have a transparent shipping charge structure based on order value. Orders below $200 incur a standard shipping charge of $20, while orders equal to or above $200 benefit from a reduced standard shipping charge of $10.

5. Order Processing:

Rest assured, your order will be processed promptly within 1-2 business days. Upon shipment, a confirmation email containing tracking information will be sent, allowing you to monitor the progress of your order.

6. Returns and Cancellations:

Please note that all sales are final. Once an order is placed, it cannot be returned or canceled. We recommend reviewing your order thoroughly before completing the purchase to ensure satisfaction.

7. Customer Support:

Our dedicated customer support team is here to address any inquiries or concerns you may have regarding your international order. Reach out to us via care@rubans.in for prompt assistance.

8. Policy Updates:

To stay informed, please be aware that we reserve the right to update or modify this international shipping and order policy. Any changes will be effective immediately and will be communicated through our website.

Thank you for choosing Rubans for your international shopping needs! We value your trust and strive to make your experience seamless and enjoyable.